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Privacy Policy

This Privacy Policy applies to all users of the LinkRx platform (the “App” and “Dashboard”) provided by LinkRx (“we,” “us,” or “our”). By using our platform, you consent to the collection, use, disclosure, and safeguarding of your information in accordance with this Privacy Policy. Please review this policy carefully.

1. Introduction


LinkRx fosters meaningful connections and care for residents in residential facilities and homes. We champion social engagement and dedicated support to promote holistic well-being.


Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our platform, website(s), including https://linkrx.ca/, and related services (collectively, the “Service”).


Please carefully review this policy, which forms part of our Terms of Use, before using our sites and our services. If you do not agree with our Terms of Use or this Privacy Policy, please do not use our sites and our services. By accessing our Sites and by using our services, you consent to our use of your information in accordance with our Terms of Use and this Privacy Policy.


2. Collection Of Personal Information


Information You Provide


Information you may voluntarily provide includes your name, email address, phone number, Address (including city, state/province, postal/ZIP code) and any other information submitted via forms or chat features


Providing this information is optional, but not doing so may limit your ability to use some features of our Service.


Automatically Collected Information


We may automatically collect IP address, Browser type/version, Device type and OS, Pages visited and actions taken, Referring/exit pages and timestamps, Clickstream and session duration and other analytics and diagnostic data. If such information can reasonably identify you, it will be treated as personal Information.


Cookies and Tracking Technologies


We use cookies and similar technologies (e.g., web beacons, pixels) to analyse traffic and usage patterns, remember your preferences and improve user experience. You can manage or disable cookies in your browser settings. Disabling cookies may affect some features of the Service.


3. Use of Personal Information


We use your personal data for the following purposes including to provide, maintain, and improve the service to manage your user account and preferences, respond to inquiries or provide customer support, match you with potential companions, caregiver, partners or service providers, communicate updates, offers, or relevant information, perform analytics, reporting, and marketing effectiveness, comply with legal obligations or exercise legal rights. We do not use your personal data for unrelated third-party marketing.


4. Disclosure of Personal Information


We do not sell your personal information. However, we may disclose it in the following cases: providing support services, or fulfilling requests; to vendors and providers for hosting, analytics, IT, legal, or accounting services; to government or law enforcement when required to comply with legal obligations; during business transfers in the event of a merger, acquisition, or asset sale; and with your consent for other purposes as explicitly agreed by you.


5. Sharing Your Information


We may share your information with Partners and affiliates involved in providing care and support services, third-party vendors under strict confidentiality agreements, Government authorities or legal bodies to comply with applicable laws, others as required to protect our users, services, or the public. We ensure that all parties who receive your information follow standards consistent with this Privacy Policy.


6. Security


We implement industry-standard security practices, including:


SSL encryption


Access controls


Secure infrastructure for data transmission and storage


While we strive to protect your data, no system is fully immune to breaches. You use the Service at your own risk and are encouraged to protect your credentials.


Links to Other Websites


Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


7. Changes to this Privacy Policy


We may update this Privacy Policy periodically. Changes will be posted on our website, with the updated date indicated at the top.


In case of material changes, we may also notify you via email or through the App. Please check this page periodically to stay informed about how we protect your information.


8. Contact Us


If you have questions or concerns regarding this Privacy Policy, please contact us:


📧 Email: contact@linkrx.ca